At Valet Southeast your privacy is valued.
This policy sets out the basis on which any Personal Information we collect from you, or that you provide to us, will be processed. Please read the following to understand how we gather and process any information you provide to us.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following Personal Information about you:
• Personal Information that you provide by filling in forms on the website:
www.valetsoutheast.co.uk including, but not limited to: - name; email address, contact number and vehicle details such as make, model and registration number. This is information provided at the time of submitting an enquiry using our ‘contact’ form.
• If you contact us, we may keep a record of that correspondence.
We will not pass on your Personal Information to third parties unless we have your express permission; are required to do so by law; and/or to operate our systems properly, administer the Website, or protect ourselves or other Website users.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve Website and to deliver a better and more personalised service. They enable us:
• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise Website according to your individual interests.
• To speed up your searches.
• To recognise you when you return to the Website.
WHERE WE STORE YOUR PERSONAL DATA
We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we collect online.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to the Website; any transmission is at your own risk. Once we have received your Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF PERSONAL NFORMATION
We use Personal Information held about you in the following ways:
• To ensure that content from the Website is presented in the most effective manner for you and for your computer.
• To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To notify you about changes to the Website.
You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your Personal Information. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
ACCESS TO INFORMATION
The Act gives you the right to access Personal Information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the Personal Information we hold about you.